Refund and Exchange Policy

At Desi Collection, we take pride in providing high-quality products and ensuring your satisfaction with every purchase.

Refund Policy

We do not offer refunds on any orders once they have been placed and delivered. All sales are final. Please review your order carefully before completing your purchase.

Exchange Policy

We offer a 1-day exchange policy from the date your order is delivered.
If you receive an item that is defective, damaged, or incorrect, you may request an exchange within 24 hours of delivery.

To be eligible for an exchange:

• The item must be unused, unwashed, and in its original condition with tags intact.

• You must provide proof of purchase (order number or receipt).

• The exchange request must be submitted within 24 hours of receiving your order by contacting us at msabir041@gmail.com or through our Contact Us page.

Non-Exchangeable Items

Certain items cannot be exchanged due to hygiene and quality control reasons, including:

• Sale items or discounted products

• Customized or altered pieces

• Accessories or undergarments

Exchange Process

Once your exchange request is approved, we will guide you through the return shipping process and dispatch your replacement item as soon as we receive the returned product in acceptable condition.